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A-1 Self Storage

2235 Pacific Hwy, San Diego, CA 92101

Office Hours
MON - FRI8am - 6pm SAT, SUN8am - 5pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.7
Write a Review

Kimberlee Kenyon

3 weeks ago
rating 5.0
I have never rented a storage unit before, so I went online and reserved one. I immediately received a phone call from the office letting me know they received my request. The gentleman on the phone answered all my questions and walked me through everything. I went the next day to officially rent and sign the paperwork. The gentleman who helped me, although new, was very helpful as well. He got me all set up, walked me to my unit, and showed me where I could park, etc. There was another lady working there and she was just as helpful. I dont need a long-term rental but will definitely continue using this location for any future needs after I am done.

Lauren C

1 month ago
rating 4.0
I would give 4.5 stars if I could because that seems more fair. Anyway, my only complaint was my car was returned to me absolutely FILTHY. I would hazard a guess that it sat outside in a parking lot and not indoors like they lead you to believe. Pretty pricey even with a discount to have my car not even get a quick rinse before pickup. Otherwise I was happy with my service.

Tae Kim

1 month ago
rating 5.0
We had a storage unit at this location for 3 years. Just recently, we moved into a home and vacated our storage unit. I was expecting to find bugs/spiders etc.... but to my surprise, all of my boxes and belonging were absolutely bug free. They keep the building super clean, and I assume they are diligent with pest control. The staff is super friendly and helpful. I would highly recommend this storage facility.

Shana C

1 month ago
rating 5.0
My stuff was kept completely safe & secure for the whole year, everything was super clean and I never had to worry about pests or even dust forming on my stuff because it was so protected. Any time I needed to grab something, the only time it was somewhat busy (as in a moving truck parked inside with people transferring stuff in or out) was around the first of the month & I had to wait for the elevator once and not even for long. Other than that its pretty dead and you usually have the elevator to yourself. Rates were pretty decent for the amount of stuff I had to store away and the staff was always super cool whenever I needed something. Would definitely use them again if I had to, and recommend them to my friends.

Lisa Tylkowski

1 month ago
rating 5.0
They were extremely helpful and very nice. It was a super clean facility. What a great experience using their storage from day one. I would highly recommend them.

Dick Armstrong

1 month ago
rating 5.0
Great, responsive and friendly staff. The facilities are clean, secure, well lit and perfect for my needs. I also felt that the rent was reasonable. Great convenient location as well

rita garcia

2 months ago
rating 5.0
When we first moved into the downtown San Diego area we used another storage company that was not very good. This company was a real great experience for us. The grounds are spotless and the elevator is modern. The man at the front desk was extremely friend knowledgeable. I wish I could remember his name but he was wonderful. He answered all of our questions and made us feel comfortable. There were plenty of furniture carts to use if needed. I would definitely recommend this place to anyone who has storage needs.

Jesse Pangburn

2 months ago
rating 5.0
Just moved my stuff into storage here and couldn't be more pleased with the situation at this facility. Moving stuff can be a bit stressful, so you really appreciate a cheerful/friendly/helpful person like Cesar at your storage facility. The security here seems really good, so one of the things they do is require your code to open the elevator- but when you have a moving truck full of stuff, it's a lot of trips. Cesar noticed this on the security cameras and walked over, told us he'd suspended the elevator code so we could just push the button, and gave another tip to make things easier- it's this kind of "went out of his way to help when he could have done nothing" thing that let's you know you're working with a good outfit that's smart enough to hire/retain top notch people like that. Other than good staff, the elevators are giant so you can move literally a ton of stuff per trip. The secured gates to the vehicle entrance are over 13 feet tall so you could pull a semi into this place and unload, no problem. The floors are very clean. There are large water pipes running everywhere so it's clear fire suppression is a high priority- in case some knucklehead puts flammable things in his storage unit, your stuff probably won't burn too. And the prices are competitive. Feel like I really nailed it picking this place :-)

Collin Parry

3 months ago
rating 5.0
Great security and access hours. Fantastic service and access for moving in and out! Would absolutely recommend to anyone else who needs some storage flexibility.

Ivan Shivers

3 months ago
rating 5.0
The lady working the day I went to rent my space was nice, professional, and knowledgeable. The prices are fair and the facilities are immaculately clean so I have no worries about rodents or insects. This is my second time with them and would refer them to anyone.

Jacqueline Rodriguez

3 months ago
rating 5.0
Amazing units super clean and the people are friendly. I got the right size for all my stuff pretty decent units.

Bianca Chantry

4 months ago
rating 5.0
Rey was the best! We did our check in with him and he Was extremely professional and friendly.

Denise Loftesnes

5 months ago
rating 5.0
The staff is very helpful and very friendly. Very clean. We would reserve a storage unit here again if we needed one. Excellent.

Sue Stevenson

5 months ago
rating 4.0
Been there for 4 years. Almost perfect other than a year long infestation by moths. Did get some help but it took a long time. Staff are responsive and friendly. Great location.

James Osborne

6 months ago
rating 5.0
Clean compared to public storage & other storage places. Open later--until 2200. Prices are more reasonable than Public Storage too.

XxCassidy xX

7 months ago
rating 5.0
ImJackchen

Lynne Beard

8 months ago
rating 5.0
The staff here is super! Always helpful and professional! Highly recommend their services. Emma, many thanks for your continued exceptional support!

John W

8 months ago
rating 5.0
The best level of service I've had from a self storage place (and I've had to rent a few...). Moving is massively painful, and this last time was no exception. Kaela was awesome. She waited for us to come in from a long drive, took care of things very quickly and was very clear on all the rules, directions, etc. The place is well laid out and clean, accessibility is great, and the space was just the right size for us. Thanks!

Margaret Cappellanti

8 months ago
rating 5.0
Caesar was very helpful and provided all the necessary details! His service was thorough, courteous and efficient, which was above and beyond. Excellent service! The storage facility is very clean, and I highly recommend A-1 Storage on Pacific Highway near Little Italy. Thanks for all your help while I was moving some of my items into storage.

Lynne Beard

9 months ago
rating 5.0
The staff here is super! Always helpful and professional! Highly recommend their services. Kayla, Emma, Ray x2, and Almondo Many Thanks!

Amy Bell

10 months ago
rating 5.0
Emma and Makayla were super helpful when we had a snafu with a long distance move and needing to get in after hours. They went out of their way to help us make the logistics work. The facility is clean and easy to navigate. I recommend this storage facility.

A Google User

10 months ago
rating 5.0
Quick, friendly and very efficient. From asking questions on the phone and reserving to arriving at the storage everything went smoothly and at the exact price I was quoted. I'm extremely happy with A-1 Storage.

Leslie Gartman

10 months ago
rating 5.0
I didn't want to give up my 2004 BMW M3 Convertible when I moved to Alaska in 2014. I'm in San Diego often enough that it makes financial sense to store my convertible at A-1 rather than sell it and get a rental subcompact every time I'm in town. I've tried storing my car at a friend's house or in a locked drive-in unit, but nothing is safer or more convenient than the A-1 Car Storage facility near the San Diego Airport. The staff at the Pacific Highway location are exceptional -- friendly, efficient, fast, and, since 2018, Armando has been taking great care of my car. I never have to worry about a dead battery, flat tires, or the fabric top being vandalized or having it keyed or dinged. My car is exactly in the same shape I left it and it's available 24 hours a day (provided I notify them of my travel plans 3 days in advance).

John W

10 months ago
rating 5.0
The best level of service I've had from a self storage place (and I've had to rent a few...). Moving is massively painful, and this last time was no exception. Kaela was awesome. She waited for us to come in from a long drive, took care of things very quickly and was very clear on all the rules, directions, etc. The place is well laid out and clean, and the space was just the right size for us. Thanks!

Nick Jackson

10 months ago
rating 5.0
Great space. Small rooms are amazing. You get small area, but it goes up to the ceiling which is like 12-15' tall

Claudette Allison

11 months ago
rating 5.0
Excellent facility with friendly and helpful staff. The facility is clean and they are observing all COVID-19 safety precautions.

Toni Zees

11 months ago
rating 4.0
Good people and the. Service is good in a bind.!!

David Garcia

1 year ago
rating 2.0
This place is ideal because of it's location, the facility is very clean, and the units are easily accessible. Their business practices, however, leave more to be desired. In particular, the company will charge you for insurance while reassuring you that they will remove insurance charges once you provide your own insurance information. The catch, they don't remove insurance charges retroactively. I was very surprised when I supplied my homeowner's insurance policy that they did not remove the charges. Instead, they only ceased insurance charges going forward. Additionally, once I removed the insurance charges, they sent me a notice to increase my monthly rate. I had not even used the facility for a year at that point. What's more, they don't even have a license to sell insurance so I don't even know what I paid for. I sorta felt like calling the insurance commissioner's office to report them, but simply didn't have the time or energy. I believe they know the fee is just low enough that people won't devote time to complain. I took my lumps and left it alone. Overall it's a nice facility that runs on shady business practices. I would recommend they have customers sign a damage waiver rather than imposing unreasonable charges, especially since they were never clear that their insurance charges were not removed retroactively. On the initial transaction, the agent reassured me by saying, "oh just bring your policy and we will remove the charge." I turned in my policy and was still chy. Very sly. I would not recommend them for these reasons. What's worse, when I complained about not removing the charges retroactively, they took no pause to tell me it is what is, sorry. Then they raised my monthly rate one week later. Again, they're not even licensed to sell insurance. So what gives....

Derek D-C

1 year ago
rating 5.0
Kayla set me up with an excellent storage unit. She was very thorough in her explanation and cheerful in her dealings with me. She is a strong example of good customer service add any self storage unit on this planet and she deserves a raise. UPDATE 4/12/2020: As I am no longer a customer, I would like to re-iterate that Kayla is a valuable representative of this business with a keen sense of customer service. Truly appreciated. I highly recommend this facility to anyone.

Christine Carbonel

1 year ago
rating 4.0
A clean well maintained facility. Helpful management.

William Yarling

1 year ago
rating 4.0
A1 storage is one of the best storages around town you have access from 6am till 10 PM great staff at the little Italy branch . I've been there for about 10 years I've compared them to the rest and you can't beat them. ......

Derek D-C

1 year ago
rating 5.0
Kayla set me up with an excellent storage unit. She was very thorough in her explanation and cheerful in her dealings with me. She is a strong example of good customer service add any self storage unit on this planet and she deserves a raise.

summer sampson

1 year ago
rating 5.0
Very good deals! Everyone and everything was great!

Jen Kaminski

1 year ago
rating 5.0
Sal was amazing!! I had the best experience here Saturday getting my new storage unit. He even stayed late helping me to make sure I got setup into the unit and knew how everything worked. I did not feel rushed at all, seriously awesome customer service. I would not waste my time calling any other storage facility. Above and beyond experience here and Sal was definitely the reason for that. Thanks again!

Bruce Rosky

1 year ago
rating 5.0
Renting couldn't be easier. I reserved online, came by the follow week and saw the reserved unit which was too big, so I was shown a smaller unit which was perfect.

VIctoria Quaresimo

1 year ago
rating 5.0
Best storage unit experience I've had. Customer experience is excellent and facilities are clean, well kept and easy to access.

Sean Scannell

1 year ago
rating 5.0
The process was great, especially considering I booked the storage out of state. The only thing I could critique, would be possibly sending a photo of how each person's vehicle is stored Everytime it's stored.

Raymond Townsend

1 year ago
rating 5.0
My car is always ready when I want it. A-1 keeps my Mini clean, tires pumped up and battery charged.

Elizabeth Hoke

1 year ago
rating 5.0
This is my fifth year to store a car at A-1 for the summer months. They are attentive and very quick to please. I highly recommend them!

Chip Meyer

1 year ago
rating 5.0
Rey was friendly, courteous, and most helpful. Great place to store a car or motorcycle near the San Diego airport.

Dan Green

1 year ago
rating 5.0
Staff was friendly and responsive. We handled reservations via email as I live out of state. I reserved the unit but have not moved anything in yet. So far...so good.

Chris Patterson

1 year ago
rating 4.0
Good, clean space with great hours, but make sure they put moth traps in the unit before you put your things in.

Douglas Tibbitts

1 year ago
rating 5.0
Rey was very friendly, helpful and appreciative of the business. He provided en excellent first time experience with the company, and the facility is very clean and well maintained .

Jack Hoehl

1 year ago
rating 5.0
My experience was awesome at the Downtown Pacific Highway location. Customer service was above and beyond. Would highly recommend to anyone in need of storage!

Jack Hoehl

1 year ago
rating 5.0
My experience was awesome at the Downtown Pacific Highway location. Customer service was above and beyond. Would highly recommend to anyone in need of storage!

Marc Breithaupt

1 year ago
rating 5.0
Great facility, nice people that manage the place, very clean!!

Linda Fisher

2 years ago
rating 5.0
Great staff very nice and helpful when I called. The storage units were clean and the whole complex was convenient located off freeway and in a safe area.

David Pearce

2 years ago
rating 5.0
Good location. Positive staff always there and willing to help and answer questions.

Christine Amorose Merrill

2 years ago
rating 5.0
Wonderful experience with A-1 Self Storage! Facilities are clean, convenient and easy to access. Staff was always able and quick to help with my questions, and made it extremely easy to downsize to a smaller unit when I realized that was all the space I needed. Would gladly use them again.

Guy

2 years ago
rating 5.0
The facility is clean and organized with what appears to be very good security. Although, as good as the facility is know that the personnel I interacted with were even better. They were expedient, professional, and made the process of becoming a new customer easy. And it took less time than I had expected. Thank you Kaela and Justin. I endorse and recommend A-1 Self Storage.

Gail Stein

2 years ago
rating 5.0
I needed a storage option on short notice. They were able to help me. Their service was friendly and efficient.

Carol Holmes

2 years ago
rating 5.0
This group was fantastic! While I was still in Maryland my worldly goods arrived in San Diego (on Mothers Day Sunday no less)....they helped me arrange everything from reserving a storage room to allowing the movers access to unload and store my things!! I worked mostly with Kaela who was fabulous, but the whole group actually worked as a great team and was always kind and considerate of all the issues that cropped up. Wonderful experience!! Highly recommend!!

Felix d'Agostino

2 years ago
rating 5.0
As I have frequently needed a storage unit near one of the operational bases I have been transferred to for work in the last five years or so, I have become particularly impressed with the customer service received by the people working at this location! One aspect of their otherwise impeccable professional help has been their natural willingness to listen to customer's special request and to act upon it in such a way as to find a solution. Thank you so much, guys!

Robert Yunk

3 years ago
rating 5.0
This facility was extraordinarily accommodating. Our plans changed causing a delay in our storage needs. They graciously extended the reservation to match our needs. Every conversation and every email was handled with friendly yet professional communication. I dealt with three different agents and all of them were kind, informative and professional. Great place and I was totally comfortable dropping all three of my vehicles there for the next 5 months

Alan Gainer

3 years ago
rating 5.0
Everything was perfect. Checking in was easy. Everyone was super nice. Got the car back in the exact condition I left it in. I couldnt be happier. Thank you A-1. Self Storage.

Steve Novak

3 years ago
rating 5.0
Not my first time using them and definitely won't be the last. Special shout-out for Justin - customer service champ. Much appreciated.

Gail Engelman

3 years ago
rating 5.0
Excellent staff and a great facility for our motorcycle storage. Close to the airport so that when we fly in to ride we can be on the motorcycle within 15 minutes.

Shawn Lyons

3 years ago
rating 5.0
I stored my car here for about 6 months. They were easy to work with and flexible regarding my travel schedule. Thank you A-1!

Jackie Parris

3 years ago
rating 4.0
service was great climate control worked my items was in storage over a year and my mattress and clothing was not damage at all. Only fault was the price gradually went up.

Bud Carbonaro

3 years ago
rating 4.0
Good and convenient to downtown...very clean and recommended..couple of things maneuvering a truck over 15 ft is tough and the elevator doors are quick to close so be ready..

Anthony Piccoli

3 years ago
rating 2.0
I am giving two stars since the facilities are very nice. It is aways clean and there is plenty of light. Their hours are very nice as well. My issue was we had a 6x10 unit and it was not 6x10. It was more 4.5x9. The length was exactly 9 and the width was 4.5 since there was a beam preventing you from going directly against the wall. Even without the bean it was 5.5. Then raising prices after a few months made it worse. I switched to another company and even those the place is as nice and pretty as A1, I am paying $8 less for a 10x10 space that is actually 10x10.

Christine Merrill

3 years ago
rating 5.0
Super friendly and efficient service. Easy to locate, storage units are clean and well managed. No complaints!

Steve B.

3 years ago
rating 5.0
Emma made a relatively mundane process very enjoyable. She was very prompt in returning my calls when I initially contacted them. She was very professional and went out of her way to ensure that I was satisfied. Great job! I will definitely be recommending your business to my colleagues. Thanks again Emma for a truly enjoyable experience.

Cory Brin

3 years ago
rating 3.0
Good facility, things are kept dry and environmentally controlled. The security is also pretty tight. However, the monthly rent keeps going up, around once a quarter. Also, with one really tight exception, all of the controls for the access gates (both entering and exiting) are not accessible from your car, so you have to get out to open the gate, which is not fun if you're in a hurry.

Brandon Bolic

3 years ago
rating 1.0
This place is terrible... the bathroom in the loading dock is usually broken in some way. Soap dispenser, No TP, and full of etched graffiti. There is often drug paraphernalia in the trash can, and, as another resident has stated, there are homeless drug addicts living out of many of the units. It often smells like urine in various parts of the building including the elevator. A1 installed some sort of baby powder smell emitting unit in the elevator. Probably to cover the pee smell. Sometimes the homeless come and go in groups of four or five. This is a huge concern when loading and unloading your things as well as a personal safety issue. My girlfriend doesn't feel comfortable going there alone which is really a shame. The last 5 years my rent has gone up roughly 30%. They do make you buy their expensive locks (2X the cost of a good padlock). They also charge me $10 a month for insurance which is ridiculous. You can almost get a renter's or homeowner's policy that covers where you live AND your storage for that. Maybe the high premium has something to do with the homeless drug addicts they rent to. Also, not enough carts, so you have to comb the garage of the building in order to find one to move your stuff half the time. We are moving our things to a better location that is also less expensive next month.

Brandon Bolic

3 years ago
rating 1.0
This place is terrible... the bathroom in the loading dock is usually broken in some way. Soap dispenenser, No TP, and full of Graffiti. There is often drug paraphernalia in the trash can and as another resident has stated, there are homeless drug addicts living out of many of the units. It often smells like ueine in various parts of the building including the elevator. A1 installed some sort of baby powder smell emitting unit in the elevator. Probably to cover the pee smell. Sometimes the homeless come and go in groups of four or five. This is a huge concern when loading and unloading your things as well as a personal safety issue. My girlfrind doesn't feel comfortable going there alone which is really a shame. The last 5 years my rent has gone up roughly 30%. They do make you buy their expensive locks (4X the cost of a good padlock). They also charge me $12 a month for insurance which is rediculous. You can almost get a renter's or homeowner's policy that covers where you live AND your storage for that. Maybe the high premium has something to do with the homeless drug addicts they rent to,

bobbyfluffynoodle

3 years ago
rating 1.0
It all started ok ,I had rented a place for a year without a problem then I rented another for my mom Then it started going south , I was on the 5th floor and the button for the elevator was broken so I walked down a flight stairs to my place on the 4th floor I walked past on other tenant who proceeded to follow me and a ask me if I " had a problem " why was I walking past his unit ....so I put it off as just another crazy guy ,there are a lot of homeless people renting here . A few months went buy and then my friend who was waiting for me outside the gate got verbally attack buy the same lunatic telling Alex my friend that he was gunna kick his ass .so I just said "he's just crazy " he always has the same clothes on ,blue cap, white shirt jeans and black boots .then you get a rent increase every 3 months...for something . So a few more months went buy and my rent wheat up again so I went on line and got a new place less expensive and moved down to the 4floor .....and that's when all hell broke loose . They hired a new person named Justin and every time I was in my unit he would appear accusing me of sleeping, running my bike , "it's not a chiropractor office " when I was doing sit-ups on the floor So like anyone else who get falsely accused I told him he was wrong and asked who he was in a upset manner .....all the time wondering if he does this to "crazy guy " who is living in his and menacing other tenants ? So Justin like clock work would show up every time I was in my space harassing me ....after renting there 3 plus years ???never missed a payment our did anything wrong like menace tenants . Then I went to the office to complain about "crazy guy" on 9/16 and asked Justin where Emma was and was told she was not there I said cool , so I went to my space to get something's before work my second job and like clock work Justin appear and accused me of sleeping .......so I said I'm not sleeping but he persisted so I got mad at him and asked him "why he's targeting me " which his reply was "I'm only doing my job" so I said ok let's go for a walk and do you job , so I started walking towards "crazy guys " unit because he is always there to ask him his name (because Justin avoids ) and crazy guy LOST HiIS MIND ! Came out of the unit with a bat and knife threatening me pushing me back to my space where he was acting like he was gunna stab my tire on my bike !!!! That's when Justin showed up and I told him "that's the guy " that I was complaining about that's when said he was not gunna call the police I was gunna have too ?!?!? So I promptly called the police and 10 cops showed up but crazy guy ditched , and it seemed like Justin knew him ?!?!? They seem to have a familiarity with each other ?..so after being a loyal customer for three plus years and being menaced buy a lunatic I was givin a eviction order 4 days later !?!? After being victimized I was victimized again buy the establishment....... So if you wanna be treated like a criminal after you have been a victim this is the place for you . They obviously cannot keep it safe and secure ,they raise the rent every three months , and there are no security cameras inside the place . Oh yea I was gunna complain about the last "crazy guy " incedent because he aggressively approached me asking me "what I was doing " while I was in my space ! I think he thinks he works there are he is a stooge for management So I am gunna get the police report and seek counsel I would give it a negative one but I can't . To bad seemed nice at first

Barbara Hollowell

3 years ago
rating 5.0
A-1 Storage really is "A-1"! First off, staff is very personable, knowledgeable, and helpful. The facility is remarkably clean and easy to navigate from its multiple elevator points of entry. And for me, living in downtown San Diego, it has been very conveniently located. I used it for the storage I needed in a move, and continue there with a small unit to replace the storage I lost in transitioning to a smaller home.

Dennis O'Connell

3 years ago
rating 5.0
We needed a storage location for one of our cars while we were gone on an extended driving vacation. The A-1 location on PCH was always on our radar as we would travel back and forth to Point Loma from downtown. The customer service person was so personable as he took care of the individual needs of several of us. He assisted us with the completion of the rental documents and described in detail the steps that A-1 would take to store our car, place our cover on it, and start it each month to run it a bit to keep the battery charged. The facility was very clean, well organized, and the professionalism of the staff built that important feeling of trust in us to rent from them. We would highly recommend anyone looking for a storage facility to seriously consider A-1. Dennis

demodeakin

3 years ago
rating 5.0
Great Customer Service!!! Ray and Armando took care of my car and always made sure it was ready for me to pull out of storage in a timely manner.

Elizabeth Hoke

3 years ago
rating 5.0
This is my fourth year to store a car at A-1 for the summer months. They are attentive and very quick to please. I highly recommend them!

Bianca Kennedy

3 years ago
rating 5.0
Excellent facility. We had our belongings there for seven years, after relocating to CA from Chicago. We just brought our things home last week, after purchasing our first house. For the entire seven years, we always felt that our things in storage were 100% safe and secure. They were also in perfect condition, as we used a climate controlled unit. We knew we didn't have to worry about them, which gave great peace of mind. And when we would visit the storage unit to collect things, we always felt safe as well. Also, they keep the place very, very clean. No insects or dust. They do raise their rates every year, but I guess any other place would too. They had excellent communications. We were very happy with our experience with them!

DeejayCray

4 years ago
rating 1.0
This place is a rip off. They force you to buy 11 dollars lock and key that you may never use again because they are not like common lock and keys. I have never seen these lock and keys before. Their admin fees are high. The lady told me over the phone I would get a a 50% discount on first month's rent. By the end of calculating the total I was told I have to pay something close $128 upfront to move into the smallest storage unit which is a 5x5. After I decided not to go ahead with the registration the dude that seems like a cliched salesman took away the admin cost to bring it down to $83. The agent was fake and hurried me into signing up. After he gave me the papers to sign I attempted to read it. Both he and the other lady agent chuckled and said "that's alot to read through" then they said the only important thing I need to know is pay my rent on time. So I didn't read through because he seemed to be in a haste to get me to sign and hand over my credit card. I didn't know I wasn't allowed on the property after 10 pm. I thought as long as I was there after 10 pm I could leave. For instance if you are in a store when it's closed while you are still shopping do you need to discontinue shopping and leave immediately? That was my situation that night after organising my storage I left a little later than ten. The next morning I returned at 6 and sat down in the storage on my phone and unintentionally dozed off. They came to the storage and told me I slept there overnight so I'll be immediately evicted. I moved out the next day to a storage in the heart of downtown where I paid only 15 dollars in admin cost and won't be paying the 70 monthly rent until the first of next month because I got first month free. This place unlike A1 stood by their word for discounts and specials. I tried to get a Refund for my lock and keys and they refused to refund me. I ask about the 83 dollars I paid since I only had storage for a couple of days and they said they can't do anything about it I would have to wait for a call from the manager to see how much I can be refunded. The facility is not that different from other storage facilities. Yes their rent is the average $73 like other places but their associated fees and admin fees are very high. If you wanna save money there are better deals in town. And also do not buy their locks bring your own conventional lock or ask them for something more conventional. Also they lock you out immediately if you violate their terms. I had to call the office to get my stuff out after just less than 24 hours of being evicted. This was my first time using a storage I wasn't trying to sleep in it I did not know about those rules. I was simply storing a few stuff temporarily because I was leaving the country for three months. Therefore they should review their terms for 1st offenses. there are people who are as naive as I am, you don't just kick people out instantly for a small offense such as napping

Bill Yarling

4 years ago
rating 4.0
They provide the best service that no other storage facility provides

Arlette García

4 years ago
rating 5.0
GREAT LOCATION, CONVENIENT AND VERY CLEAN INSTALLATIONS AND VERY GOOD SERVICE!!

Michael Shimizu

4 years ago
rating 5.0
Great deals and lots of options. Convenient location and loading area is nice. The restroom is for one person only and isn't the cleanest if that matters. Lots of pallet carts to load your stuff into storage. Online payments are easy too.

Aniko Kovacs

4 years ago
rating 5.0
Perfect costumer service with real smile

slyguy132017

4 years ago
rating 5.0
Friendly staff, convenient near airport/downtown location. Great facility, my car was ready for me at night when I came to pick up after being gone for almost a month. Everything went smoothly.

Helena Carling

4 years ago
rating 5.0
Polite, kind & knowledgeable staff. Clean & safe. Great location.

Laurie Daigle

4 years ago
rating 5.0
FANTASTIC experience! It was so easy and seamless. It is a wonderful facility that is clean, organized, easy to access and check in took approximately 15 minutes. Well worth it! Thank you!

Ronald Harrell

4 years ago
rating 5.0
The space is relatively expensive, but they offer half off for the first month if you book online. The area is clean, safe and well secured. The staff was very efficient and friendly.

John C

4 years ago
rating 1.0
Came back from deployment to find out I had to give them 3 days notice to get my car. I recommend other cheaper and just as good places to store your car like the rest of my colleagues who got theirs back without notice. I made the wrong decision here and lost two days of liberty.

Dustin Lametti

4 years ago
rating 5.0
This A-1 Self Storage is pretty near the main artery.

Staal Githinji

4 years ago
rating 5.0
Great Customer service and facility. A little pricy but you get what you pay for.

Monique Hampton

4 years ago
rating 5.0
The staff and store manager, Emma and Ray, are both friendly and helpful - they went above and beyond my expectations. I appreciate their level of advice and quality of service regarding my storing needs - THANK YOU for your kindness and flexibility! The best in the business!!

Tomo Eguchi

4 years ago
rating 5.0
While I was moving from one place to another, I had to store a car. The rate was reasonable (~$200/mo with a discount on the first month). People were very courteous, friendly and helpful. I never had to access the car while it was stored, so I can't comment on that part of their service. It sounded pretty straight forward. The bill (email) came in about a week before it was due. I recommend this place.

Richard yoder

4 years ago
rating 1.0
first impression of the place was it was very clean and nice the guy helping us was extremely friendly as well.. but as we continued business we found out they make you use a special lock that you can buy from them for an astronomical fee and were charging us for insurance that we denied an extra $10 a month. there was still hangers and a piece of glass in our unit when we first opened it too. I am not impressed and will never go back and would not recommend anyone use this place Drive the extra 10 minutes and go to a competitor

Jorge Noname

5 years ago
rating 5.0
Best experience ever!!! The employees where very polite and they looked like they wanted my business. Place is clean and very well organized. I can't stress enough good was the customer service provided at this particular establishment

Sandi Cummings

5 years ago
rating 5.0
I have had nothing but positive from this facility and the staff, especially Emma and Armando, who personally helped me rearrange my unit, better supporting the ability of more space. They were so helpful and I truly appreciate them!!! Great teamwork!

Lamar Mack

5 years ago
rating 5.0
The staff was very friendly and helpful. The facility is clean and they have plenty of elevators and carts to make storing your belongings as easy as possible.

chris small

5 years ago
rating 5.0
Kaela was very helpful and quick in finding me a storage space to rent. She showed me the storage unit and was able to find me one close to the elevator which was real convenient! Excellent service, friendly, and helpful.

D Ro

5 years ago
rating 5.0
Had this storage unit for 5 years on Pacific Highway. Everyone that works there is not only helpful but so nice and accommodating. Would love to thank Kaela especially for her help on Sunday. Made things stress free and easy for me. Thanks! Dave

Diabolic Jamz

6 years ago
rating 5.0
Best storage facility in San Diego. Excellent customer service and very clean facility. You can't go wrong with A-1!

Martenis Johnson

6 years ago
rating 5.0
Thank you so much Steve and Patty. Your professionalism and smile really made this move for me all the more possible. Job well done!!

Georgi Bohrod Gordon

6 years ago
rating 5.0
Steve made this storage rental experience stress free and easy. Plus A-1 is clean and very well organized. Highly recommended for long or short term storage needs.

Jaxton S

6 years ago
rating 5.0
The staff were very helpful and gracious. I love the location and security of the facility. I got a temp controlled unit and it fits my needs perfectly. I recommend this anyone whos is in need a great storage place.

Shauna Woodward

6 years ago
rating 5.0
Fast friendly service. Very responsive to my needs. Many units were shown until I chose the best one. Easy to rent and a beautiful, clean facility. Excited to highly recommend.
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rating 4.5
88 Reviews
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K.I. V.

3 months ago
rating 1.0
I went here to look at both vehicle and storage units. The sales person was very polite but rushed me through the process, obviously trying to close the...

Meagan B.

5 months ago
rating 5.0
Needed a spot quickly & A-1 was very accommodating in accomplishing that! Cesar and Kaela we very nice and helpful at the front desk.

Emmi T.

7 months ago
rating 5.0
I chose this place due to the reviews so it is only fair I add one too. This move I am planning has been really emotionally draining and stressful. I...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Se Habla Espanol